Contact Us
Questions the editorial team can answer
You can reach us about the editorial side of Lucky days: how we test the casino, how the rating was built, or why a bonus is described the way it is. We also take reports of outdated details, such as a changed wagering rule or a game that no longer appears in the lobby. Send those our way and we will check them against the operator and correct the page if needed.
When we fix something, we do it without undue delay. If the correction changes the overall verdict, we update the review to reflect it.
Issues that belong to the operator
Account problems, deposits that do not arrive, withdrawals that stall, verification requests and bonus disputes are not something we can resolve. Those sit with Lucky days support, because only they can see your account history, your payment details and the documents you have submitted. We cannot act on your behalf or change anything on their side.
If you send us those questions, the best we can do is point you to the right channel — but we cannot speed up a payout or unlock an account. For anything involving your balance or your personal data, go directly to the operator’s own support team.
How we handle corrections
If you believe a fact on this page is wrong, tell us what you saw and where. We treat every report seriously and verify it against the operator’s current terms before changing anything. We do not publish unconfirmed edits, and we keep a record of what was corrected so the review stays accurate over time.
Keep in mind that our review reflects what is publicly available. If the operator’s terms differ from what you experienced, that difference is worth reporting to us — it often means the page needs an update.
What we will not discuss
We do not handle complaints about individual sessions, nor do we mediate between you and the casino. We also cannot give personal gambling advice, suggest how much to deposit, or tell you whether to keep playing. If you need help with gambling habits, contact an independent support organisation in your province — they are the right people for that conversation.
For everything else, the editorial team is here. Just keep in mind that the fastest route to a resolution of any account-related issue is always the operator’s own support desk.